A: You may return unused items within 15–30 days for store credit or exchange. Items must be in original condition with tags attached.
Q: Are sale items returnable?
A: No, all sale and clearance items are final sale.
Are any purchases final sale?
Can I change or cancel my order?
Orders can only be changed or canceled within 12 hours of purchase. Email us immediately at business hours Mon- Friday from 9am-8pm Eastern standard time through our chat or after business hours at dozobwoimng@gmail.com with your order number please allow 24 hours to respond after business hours.
When will I get my order?
How long does shipping take?
A: U.S. orders arrive in 3–7 business days after processing. International orders may take 7–21 business days, depending on location.
You will get provided with tracking number once processed.
Product and Sizing
Products & Sizing
Q: How do I choose the right size?
A: Each product has a size chart. Be sure to check it before placing your order.
Q: Are your clothes unisex?
A: Some items are unisex, while others are specifically designed for men or women. This will be indicated on the product page.
How much does shipping cost?
📦 Shipping
Q: How long does shipping take?
A: U.S. orders arrive in 3–7 business days after processing. International orders may take 7–21 business days, depending on location.
Q: Do you offer international shipping?
A: Yes! We ship worldwide. Shipping rates and times vary by country.
Q: How can I track my order?
A: Once your order ships, you’ll receive a tracking link via email. Use it to stay updated on your delivery status.
